Entertainment should be a source of joy, not stress. Qutex believes that when every player enjoys gaming in a mindful and controlled way, the experience becomes even better. On this page, you will learn how Qutex helps you build responsible gaming habits.
Qutex is more than a gaming platform — we care about your mental and financial wellbeing. Our responsible gaming initiative is built on six core principles.
Every user's age is strictly verified at the time of registration on Qutex. No one under 18 is permitted to use this platform — that is our unwavering policy.
You decide how much time and money you spend. Deposit limits, loss limits, and session time limits — it's all in your hands.
Sometimes you just need a break. Qutex offers gaming breaks ranging from 24 hours to 6 weeks, which take effect immediately.
If you feel that controlling your gaming is becoming difficult, use the self-exclusion option. You can close your account for a set period or permanently.
Your full transaction history is always available on Qutex. Keep track of your spending and make informed decisions — betting is entertainment, not an investment.
Concerned about gaming addiction? You can reach out to Qutex's dedicated support team or a professional counselor. We're always here for you.
Qutex's responsible gaming tools are designed to put you in control — so gaming always stays on your terms. Manage them anytime from your account settings.
You can set a maximum limit on how much you deposit daily, weekly, or monthly. Limits take effect immediately once set, but increasing them requires a 24-hour waiting period.
Once you reach a set loss amount, the system will automatically prevent you from placing further bets. This feature is one of the most effective ways to protect yourself from financial harm.
Set a time limit for each gaming session in advance. When the time is up, you will receive an automatic reminder and the session will end.
Take a break from gaming for anywhere between 24 hours and 6 weeks. Your account stays secure during the break, but you will not be able to play.
Check the simple meters below to understand what responsible gaming looks like — and what the warning signs are.
Gaming is always meant to be fun. If any of the warning signs above apply to you, taking a break is the best decision.
Gaming addiction can creep up gradually — often without you even noticing. If you spot any of the signs below, don't wait to get help.
If any of the warning signs above apply to you, please reach out to Qutex Support. Asking for help is a sign of strength, not weakness.
Answer the following questions honestly. If most of your answers are "Yes", consider seeking professional support.
Have you spent more than your budget on gaming and later regretted it?
Do you feel like you should stop gaming but can't?
Has gaming had a negative impact on your work, family, or studies?
Do you keep playing to try to win back money you've lost?
Do you feel restless or stressed when you're unable to play?
Do you feel the need to hide your gaming from family or friends?
In just a few steps, you can set a temporary or long-term self-exclusion on Qutex. The process is completely confidential and takes effect right away.
Log in to your Qutex account and click the profile icon in the top right corner.
Go to your account settings, find the "Responsible Gaming" option, and click on it.
Choose a short break (1 day to 6 weeks) or a long-term exclusion (6 months or more).
Verify your identity to confirm the request. Exclusion will take effect immediately.
For any issues, email us at [email protected]. Our team will respond within 24 hours.
During self-exclusion, you will not receive any promotional emails or offers, and your balance will remain fully protected.
If you have any questions or need support regarding responsible gaming, reach out through the channels below. Our specialist team is always here to help.
Email us at [email protected]. We typically respond within 24 hours.
Log in to the platform and speak with us directly via 24/7 live chat.
Take an instant gaming break directly from your account settings.
Contact our support team to be connected with a professional counsellor.
Gaming addiction is a real issue — and it is possible to overcome it. Seeking help is never a sign of weakness; it takes real courage. Qutex is always here for you.
Join Qutex and enjoy a safe, fun gaming experience using our responsible gaming tools. Your safety is our top priority.
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