A full explanation of how your personal information is collected, used, and kept secure is provided here.
Last Updated: January 2026All data is secured with 256-bit SSL
Your information is never sold
View or delete your data at any time
International privacy standards are upheld
The Qutex Privacy Policy is not just words — we back it up with real technology and processes to ensure your information is protected.
All your personal information is stored on our servers using AES-256 encryption. No unauthorized party can access this data.
We only collect information that is genuinely necessary to provide our services. We do not request any personal data that is not relevant.
Qutex's security systems are regularly audited by independent third-party experts, and any vulnerabilities identified are addressed promptly.
Data for Bangladeshi users is stored on nearby Asia-Pacific servers, reducing latency and ensuring compliance with regional regulations.
You can opt out of promotional emails and notifications at any time. Simply update your preferences in your account settings.
After your account is closed, data is retained only for as long as legally required. Any data beyond that is automatically deleted.
Qutex (qutex.win) is one of Bangladesh's most trusted online gaming platforms. We believe your personal privacy is a fundamental right. This Privacy Policy explains in detail how Qutex collects your information, how it is used, and how it is kept secure.
This Privacy Policy applies to Qutex's website, mobile app, and all other digital services. By using Qutex, you agree to this policy. If you do not agree with any part of it, please refrain from using our services and contact support.
This policy was developed in accordance with international data protection standards (GDPR-inspired) and applicable laws in Bangladesh. We are committed to never selling your data to third parties or using it for any unauthorized purpose.
This Privacy Policy is updated regularly. When changes are made, the date at the top of the page will be updated and registered members will be notified by email.
Qutex only collects information that is genuinely necessary to deliver our services safely and effectively. A breakdown of data collection by category is provided below.
| Types of Information | Reason for Collection | Retention Period |
|---|---|---|
| Identity Information | Account Creation & KYC | Duration of active account + 5 years |
| Financial Information | Payment Processing | 7 years from the date of transaction |
| Technical Information | Security & Fraud Prevention | 36 months |
| Cookie Data | User Experience Improvement | 12 months or at end of session |
Qutex uses the information it collects for specific, legitimate purposes. Each purpose is clearly outlined below.
Your information will never be used beyond the purposes stated above. If we need to use your data for a new purpose, your consent will be obtained beforehand.
Qutex uses industry-leading security technologies to protect your data. The core layers of our security framework are described below.
While we maintain the highest security standards, no digital system is 100% secure. We strongly recommend using a strong password and keeping 2FA enabled on your end.
Qutex uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.
You can disable optional cookies at any time from your browser settings. However, some features may not function properly as a result.
Every registered member of Qutex has the following rights regarding their personal data. To exercise any of these rights, contact us at [email protected].
You can request a full copy of all the information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data unless we are required to retain it by law.
You may request that we restrict processing of your data in certain circumstances.
You can export your data in a structured format (CSV/JSON).
You can object to the use of your data for marketing or profiling purposes.
All requests will be resolved within 30 business days. In complex cases, an additional 60 days may be required — you will be informed in advance if so.
Qutex strictly prohibits registration by anyone under the age of 18. We do not knowingly collect personal information from minors.
If you believe a minor is using Qutex, please notify us at [email protected]. We will take immediate action.
Qutex primarily operates servers in the Asia-Pacific region. However, data may be transferred to other countries in certain cases to support technical services.
Contact our dedicated team for any privacy-related questions, requests, or complaints.
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant regulatory authority. This is your legal right.
Every transaction and piece of personal information on Qutex is protected with the highest level of security. Join the platform trusted by millions of gamers in Bangladesh and play with complete peace of mind.
All data is protected with 256-bit encryption
Never sold to third parties
Privacy Support, Anytime
View, correct, or delete your data at any time